Frequently Asked Questions (FAQs)
What materials do you use for your jewelry?
We use 18K gold plated on stainless steel.
Can I make changes to my order after it's been placed?
We can modify your order if it’s not yet processed. Please contact us as soon as possible if you need to make changes.
What is your return/exchange policy?
We accept returns and exchanges within 14 days of receiving your order. The item must be in its original, unworn condition.
How long does shipping take?
Orders are typically processed within 2-3 business days. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.
Is your jewelry tarnish-resistant?
Yes! Our pieces are designed to be tarnish-resistant, waterproof, and hypoallergenic, ensuring long-lasting wear.
How do I care for my jewelry?
To maintain the shine and durability of your jewelry, avoid direct contact with perfumes, lotions, and harsh chemicals. Store in a dry place and clean with a soft cloth when needed.